Unable to display PDFs generated from my application

Confirmed Issue #19135675 • Assigned to Vyankatesh G.

Details

Author
David O.
Created
Sep 28, 2018
Privacy
This issue is public.
Found in
  • Microsoft Edge
Found in build #
42.17134
Reports
Reported by 1 person

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Steps to reproduce

My application generates PDF documents from a web page. They are rendered correctly in all other viewers, including Adobe products. I have previously validated the document in both Adobe Acrobat Pro and an online validator I found. I have to assume that there is some element or object that Edge is expecting/requiring but it gives no indication of what the problem is. The result is the same if the document is generated and immediately opened in Edge or if it is a local file. When generated while using Edge and then saved to disk, the contents are all correct, it is exactly as expected, and other PDF viewers are able to display the saved file correctly (eg. Adobe Acrobat Reader DC).

This happens whether the default app is Edge or Adobe Acrobat Reader DC.

Please see other feedbacks in userfeedback VSO for feedbacks that are tracked by this work item.

h3 {
color:#2f5496;
font-family:Segoe UI;
font-size:small;
padding-left:3%;
}

table {
font-size:small;
width:95%;
}

th, td {
font-size:small;
padding:5px;
}

td {
border:0.5px solid white;
}

th {
background-color:#8B8989;
color:white;
}

.feedback-leftcell {
width:20%;
color:#004d8b;
}

.feedback-row:hover {
background-color:#C4C4C4;
}

#feedback-banner, #feedback-footer {
background-color:#0078D7;
color:white;
width:100%;
}

#feedback-banner td, #feedback-footer td {
border:0;
font-size:larger;
padding:10px;
}

#feedbacksection-v5 {
font-family:Segoe UI;
border:5px solid #0078D7;
border-collapse:collapse;
}

#feedbackdetails-table, #feedbackanalysis-table, #feedbacklinks-table {
font-family:Calibri Light;
background-color:#f5f5f5;
}

            
        

        This Bug was created from feedback triage by vejagher

    



Report Details



    
        Feedback Details

        Description

    

    
        Title

        no pdf attached


    

    
        Description

        by clicking the "generate pdf" button, nothing appears

[Original language] by clicking the “generate pdf” button, nothing appears

        Area Path

        UIF\Microsoft Edge\PDF, EPUB, and reading

    

    
        [Feedback Hub](https://aka.ms/feedbackhuburi/?ContextId=455&feedbackId=c36b10ed-456d-4208-b360-8b013aac985b&form=1&src=1)

        View this Customer Feedback details and comments in the Feedback Hub app.

    

    
        [Feedback VSO](../7766394/)

        View this Customer Feedback in Feedback VSO.

    

    
        [Upvoted By](https://aka.ms/feedbackinternalupvoters?vsoId=7766394)

        Contact selfhosters that upvoted this issue.

    

    
            Metadata

            [{"SessionId":"18132240599196122253"}]


          



Analysis and Diagnostics


    
        Tool

        Description

    

    
        [Lightspeed Analysis & Cabs](https://aka.ms/waaslightspeed/?txtUifId=c36b10ed-456d-4208-b360-8b013aac985b&section=Cabs)

        
            
                Looking For CAB files related to feedback?

All extracted CAB contents for this feedback can be accessed
via Lightspeed Analysis, along with Signature hits from the CAB Files.

                Note:

CABs may take up to 12 hours
to process through the
telemetry pipeline. CABs age out and are removed after 60 days
due
to Watson retention policies.

        [Lightspeed Analysis](https://aka.ms/waaslightspeed/?txtUifId=c36b10ed-456d-4208-b360-8b013aac985b)

        
            
                Analyze the feedback associated with this bug with [Lightspeed Analysis](https://aka.ms/waaslightspeed/?txtUifId=c36b10ed-456d-4208-b360-8b013aac985b)

                that includes text clustering, similarity analysis, signature data, and device drill information.
            

        

    

    
        [Related Watson Crashes](http://watson/User?Identifier=g:6825775939244529&Expand=true&StartDate=2-Mar-2019&EndDate=2-Mar-2019&DateTimeFormat=UTC&EventCategory=All)

        
            
                
                    Want to view Watson crashes that occurred on the same day from the user who
                    filed feedback?

The Watson Viewer will let you dive into crash data.

        [Device Drill](http://devicedrill/EventBrowser?dataSet=ALL&deviceId=g:6825775939244529&focusTimeStamp=2019-03-02T09:09:58&durationAfterMin=10)

        
            
                Want to view telemetry events from this customer's device?

Device Drill lets
you dive into the telemetry of the device this from which this feedback was filed.

Other Links


    
        Link

        Description

    

    
        [Feedback FAQ](http://aka.ms/FeedbackFaq)

        
            
                See the Feedback FAQ for more information about subjective user feedback.
            

        

    

    
        [Where's my CAB? Wiki](http://aka.ms/whereismycabwiki)

        
            
                If you were expecting a CAB but it does not appear in the viewer, please
                see the wiki for more information.
            

        

    

    
        [Reporting child pornography](http://aka.ms/FeedbackReportAbuseAndChildPornographyWiki)

        
            
                If attached screenshot(s) is child pornography you must report it using
                instructions listed at the link.
            

        

    






    
        
            Be Heard.
        

        
            [
                //aka.ms/feedback
            ](https://aka.ms/feedback)

Attachments

Comments and activity

  • Just realized that the problem might not be completely clear. When I try to view that document in Edge, it displays a blank page.

  • Microsoft Edge Team

    Changed Assigned To to “Manoj B.”

    Changed Status to “Confirmed”

    Changed Title from “Unable to display PDFs generated from my application” to “Unable to display PDFs generated from my application”

    Changed Assigned To from “Manoj B.” to “Vyankatesh G.”

    Changed Steps to Reproduce

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